About SBL

Established in 2002, Siddhartha Bank Limited (SBL) is recognized as one of the most efficient and professional banks in Nepal. A core philosophy of SBL focuses on building strong relationships with customers.

SBL offers digital banking services for easy and accessible banking. Customers can use online banking and the Siddhartha BankSmart App to access accounts from anywhere in the world. Continuous technological improvements enhance the customer experience. By providing reliable services, SBL has become one of the most trusted commercial banks in Nepal.

SBL adheres to all rules and regulations, ensuring responsible banking. The bank aims to benefit clients, customers, and stakeholders while contributing to the development of Nepal through various corporate social responsibility (CSR) activities.

Vision and Mission

Vision: To be the first choice for digital banking, ensuring sustainable growth.

Mission: To delight customers by offering a variety of digital products and services for the prosperity and growth of all stakeholders.

Core Values

• Sustained Growth: Partnering with stakeholders to achieve sustainable growth.
• Transparency: Promoting an open work culture and enhancing process transparency.
• Integrity: Upholding the highest standards of integrity in all dealings.
• Innovation: Encouraging creative thinking and continuous improvement.
• Customer Centricity: Focusing on serving customers in every decision.

Main Structure of SBL

Board of Directors

• Chief Executive Officer
• Chief Operating Officer
• Chief Business Officer
• Senior Business Officer
• Head Internal Audit
• Head Legal
• Head Strategy & Finance
• Chief CCAC Officer
• Chief ICT
• Customer Experience Officer
• Chief Underwriting Officer

Committees

• Audit Committee
• Risk Committee
• AML/CFT Committee

Centralized Function

• Central Account Department
• General Administration
• Branch Coordination
• Digital Payment Operations
• Project Management

Heads of Departments

• Head Liability Institutional and HNI
• Head Transaction Banking and International Business
• Head Treasury & Investment Banking
• Head Human Resource
• Head Marketing
• Head SAC

Head Office

Address: Sama Marga, Naxal, Kathmandu

Phone: 01-5970720

Email: info@sbl.com.np

Customer Care Number: 13806