Bhutan Airlines
IATA: B3 | ICAO: BTN | Call Sign: BHUTAN AIR
Founded: 2011
Commenced Operations: 7 December 2011
Hub: Paro
Secondary Hubs: Delhi
Focus Cities: Bangkok, Kathmandu, Kolkata
Fleet Size: 2
Destinations: 6
Parent Company: Tashi Group
Headquarters: Thimphu, Bhutan
Key People: Pema N Nadik (CEO), Ugyen Tenzin (GM, Commercial/Ground Ops)
Website: www.bhutanairlines.bt
Corporate Information
Company Name: Tashi Air Pvt. Ltd
Brand Name: Bhutan Airlines
Slogan: Fly with us to the land of happiness
IATA Code: B3
Vision
To become the most friendly, competitive, and preferred airline in the region.
Mission
- Provide a safe and reliable airline to our customers.
- Offer an alternative choice in air travel to and from Bhutan.
- Motivate our employees to the highest standards.
- Ensure the best and personalized services both on the ground and in the air.
- Create a brand for Bhutan Airlines to be the personal airline of choice.
Values
- Safety – Our Highest Concern.
- Customer Satisfaction – Our Highest Priority.
- Openness to Change – Our Willingness to Accept.
- Integrity & Honesty – Our Ultimate Goal.
Corporate Profile
Bhutan Airlines, officially known as Tashi Air Pvt. Ltd, embarked on its maiden commercial journey on 10 October 2013, inaugurating its first international flight between Paro and Bangkok. On 16 December 2013, the airline launched daily scheduled flights to Kolkata, marking its growing presence in the regional aviation market.
Today, Bhutan Airlines operates daily flights between Bangkok and Paro, with a stopover in Kolkata, India, ensuring seamless travel between these important destinations. Additionally, the airline offers six flights per week to Kathmandu, excluding Fridays, providing flexibility and convenience for travelers.
The airline was established in response to the increasing demand for enhanced comfort from the growing number of travelers to and from Bhutan. Bhutan Airlines offers an authentic Bhutanese experience from the moment passengers board, providing a sense of familiarity and warmth throughout the journey.
The airline’s highly professional team includes four experienced Captains and Bhutanese cabin crews, trained to provide the highest levels of safety and hospitality. Their commitment to excellence ensures that the in-flight experience reflects Bhutan’s unique culture.
As tourism is a major pillar of Bhutan’s economy, Bhutan Airlines supports the Royal Government of Bhutan’s vision for high-value, low-impact tourism, helping maintain the country’s exclusivity and offering high-quality experiences. The airline’s strategic operations, connecting cities like Bangkok, Kolkata, Delhi, and Kathmandu, enhance accessibility and boost tourism.
The airline’s CEO, Pema N Nadik, emphasizes efficiency and top-tier customer service as core commitments. He states, “What lies at the core of our commitment is the pursuit of speed and adept customer service – whether experienced onboard or at our service desks.”
History
Bhutan Airlines, launched as Tashi Air on 4 December 2011, initially focused on domestic routes. However, due to financial challenges, domestic flights were suspended within six months. On 10 October 2013, the airline resumed operations under the Bhutan Airlines brand, focusing on international routes to Bangkok and Kolkata.
| Milestone | Date |
|---|---|
| Launch of Tashi Air | 4 December 2011 |
| First Domestic Flights | 18 December 2011 |
| Suspension of Domestic Flights | June 2012 |
| Resumed as Bhutan Airlines | 10 October 2013 |
| Acquired First Airbus A319 | 1 May 2014 |
| Acquired Second Airbus A319 | 30 July 2014 |
Offices
- Head Office: Tashi Mall, Thimphu, Bhutan
- Paro: Airport office
- International Offices:
- Kolkata, India
- Bangkok, Thailand
- Kathmandu, Nepal
- Malaysia
| Location | Office / Partner | Address | Contact Details |
|---|
| Head Office – Bhutan | Bhutan Airlines | Tashi Mall, Opposite Taj Tashi Hotel, P.O Box No. 1517, Thimphu, Bhutan | Telephone: +975-77106011, Toll Free: 1234, info@bhutanairlines.bt |
| Paro Town Office | Bhutan Airlines | Opposite BDBL office, Paro Main Town, Paro, Bhutan | Telephone: +975-77106011, info@bhutanairlines.bt |
| Paro Airport Office | Bhutan Airlines | Paro International Airport, Paro, Bhutan | Telephone: +975-77121221 / 77431747 (P), pema.choden@bhutanairlines.bt |
| Kolkata – India | Bhutan Airlines | Flat Number 98, Block A, Tivoli Court, 1A, Ballygunj Circular Road, Kolkata 700019, India | Telephone: +91-9432838648, antoinette@bhutanairlines.bt |
| Kathmandu – Nepal | Bhutan Airlines | Station Manager, Tribhuvan International Airport, Kathmandu, Nepal | Telephone: +975-980105277, kathmandu@bhutanairlines.bt |
| New Delhi – India | Bhutan Airlines (Tashi Air Pvt Ltd.) | Flat no 105, 01st floor, Indraprakash Building, 21-Barakhamba Road, New Delhi 110001, India | Telephone: +91-11-47013839 |
| Bangkok – Thailand | Bhutan Airlines | Suvarnabhumi Airport, 999 1 Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand | Telephone: +66826139211, sonam.chuki@bhutanairlines.bt |
| GSA – Australia | Aviation Online Pty. Ltd | Suite 14B, Level 1, 123 Clarence Street, Sydney, NSW 2000, Australia | Telephone: +61 2 9250 9460, bhutanairlines@aviationonline.com.au |
| GSA – China | Chengdu 3E Intl Travel Service, Co. Ltd | No B3-312, Chengdu Rome Holiday Plaza, East Gaoshengqiao RD, Chengdu, Sichuan, China | Telephone: +8628-851082547, sales@bhutanairlines.com.cn |
| GSA – Taiwan | Fly Singi Travel Service Co. Ltd | 10F-8, No. 172, Changchun Rd, Zhongshan Dist, Taipei City, Taiwan | Telephone: +886-2-25150711, flysinghi@yahoo.com.tw |
| GSA – Japan | Sunrise Air Service Co., Ltd | 7F-C Ritz Ginza Bldg, 3-4 Tsukiji 4-Chome, Chuo-ku, Tokyo, Japan | Telephone: +81-3-6240-0417, akiyama@sunriseair-japan.com |
| GSA – Nepal | Society International Travel Services Pvt. Ltd | Nag Pokhari, Kathmandu, Nepal | Telephone: +977 1 4446670, sangita.rauniyar@rrgroup.com.np |
| GSA – Hong Kong | Pacific Aviation Marketing (HK) Ltd | Unit 2503, Island Place Tower, 510 King’s Road, North Point, Hong Kong | Telephone: +852-29262030, pamoperation@pam.com.hk |
| GSA – Vietnam | WorldTrans | 163 Pasteur Street, Ward 6, District 3, Ho Chi Minh City, Vietnam | Telephone: +84 28 38 22 77 55, anhtt@worldtrans.vn |
| GSA – South Korea | Dynasty Global Co. Ltd | 2605, 293, Mokdongdong-Rd, Yangcheon-gu, Seoul, South Korea | Telephone: +827 07768 7779, dynastyglobal@nate.com |
| GSA – Thailand | Sky Pacific Air Services Co. Ltd | 19 Srinakarin Road North Bangna, Bangkok 10260, Thailand | Telephone: +66 023387488, ticketing@skypac.co.th |
| GSA – UAE | Ajman National Travel Agency | Sheikh Rashid Bin Humaid St., P.O. Box 13142, Ajman, UAE |
| GSA – KSA | Al Mahaha United Travel and Tourism Co. Ltd | Serafi Mega Mall – Tahlia St., P.O. Box 54777, Jeddah 21524, KSA | Telephone: +971 509 225459, mona@anta.ae |
| GSA – Oman | United Travel | PC 114, Muscat, P.O. Box 599, Sultanate of Oman | Telephone: +971 509 225459, mona@anta.ae |
| Cargo – Mumbai and UAE | MGM Global Air Pvt. Ltd | 206 – 2nd Floor, Sahar Cargo Estate, J.B Nagar, Andheri East, Mumbai 400 099, India | Telephone: +91 22 67107701, sanjay@mgmglobalair.com |
| Cargo – Bangkok | Sky Pacific Air Services Co. Ltd | 19 Srinakarin Road North Bangna, Bangkok 10260, Thailand | Telephone: +66 023387488, ops.th@skypac.co.th |
| Cargo – Kathmandu | Norbulinka International Cargo (P) Ltd | Natole, Pulchowk, Lalitpur, Kathmandu, Nepal | Telephone: +977-01-5009187, norbu.linkacargo@gmail.com |
| PSA – Hong Kong | Global Union Transportation Limited | 173 Des Voeux Road C, Central Hong Kong | Telephone: +852 3713 2300, info@global.com.hk |
| PSA – Singapore | Shora Marvels Pte Ltd | 63 Kim Yam Road, Singapore 239364 | Telephone: +65 6546 2555, travel@shoramarvel.com |
| PSA – India | Jasper Trips | C-73, 3rd Floor, DDA Shed, Okhla Phase 1, New Delhi 110020, India | Telephone: +91-9643303527, info@jaspertrips.in |
Destinations
As of October 2024, Bhutan Airlines serves six destinations across four countries:
| Country | City | Airport | Notes |
|---|---|---|---|
| Bhutan | Paro | Paro International Airport | Hub |
| India | Delhi | Indira Gandhi International Airport | |
| India | Kolkata | Netaji Subhas Chandra Bose International Airport | |
| Nepal | Kathmandu | Tribhuvan International Airport | |
| Thailand | Bangkok | Suvarnabhumi Airport | Focus city |
Fleet
Bhutan Airlines operates a fleet of two Airbus A319-100 aircraft, designed to offer comfort and reliability:
| Aircraft Type | In Fleet | Business Class Seats | Economy Class Seats | Total Seats |
|---|---|---|---|---|
| Airbus A319-100 | 2 | 12 | 114 | 126 |
Planned Destinations
Bhutan Airlines plans to expand its operations to additional destinations, including Dhaka, Singapore, Dubai, and Hong Kong. The airline has also expressed interest in launching flights to Bagdogra and Durgapur, India.
Destinations
Delhi, India
Delhi is the capital city of India and the major gateway to the country. It constitutes a blend of traditional culture along with the today’s world. Modern Delhi, now boasts some of the world class restaurants, bars and nightclubs.
Airport Information
Airport name: Indira Gandhi International Airport
City: Delhi
IATA Code: DEL
Bangkok,Thailand
Bangkok, the capital city of Thailand is one of the most visited cities, from unbeatable street food to the temples, world renowned floating market and a vibrant night life. It is the largest and the most developed city but manages to maintain it’s historical architecture and tradition. Bangkok is a hot spot that continues to attract thousands of people from all around the world.
Airport Information
Airport name: Suvarnabhumi International Airport
City: Bangkok
IATA Code: BKK
Kathmandu,Nepal
Kathmandu, the capital city of Nepal has an incredibly diverse historic city with many old Hindu and Buddhist religious sites. Whether you are barreling through the traffic jammed alleyways as the medieval temples or dodging trekking vendors in the backpacker district of Thamel, Kathmandu can be intoxicating, amazing and refreshingly friendly. It is also the home to the highest mount of the world (Mount Everest).
Airport Information
Airport name: Tribhuvan International Airport
City: Kathmandu
IATA Code: KTM
Calcutta,India
Calcutta (old name), also known as the city of joy is the second largest city in India. It has developed from a fisherman’s village to become one of the largest cities. Calcutta is known to be India’s intellectual, artistic and cultural capital. Home to delicious street foods, mouthwatering Bengali cuisine and desserts, it is among India’s top cities to sample delicious food.
Airport Information
Airport name: Netaji Subhas Chandra Bose International Airport
City: Calcutta
IATA Code: CCU
Paro,Bhutan
Paro is a historic town with many sacred sites and historical buildings scattered throughout the area. It is also home to the only International Airport in the country. It contains one of Bhutan’s most iconic landmark, Taktsang Monastery (Tiger’s nest). There are over 155 temples and monasteries in the area, some dating as far back as the 14th century.
Airport Information
Airport name: Paro International Airport
City: Paro
IATA code: PBH
THIS INFORMATION MAY CHANGE IN ACCORDANCE TIME